Acceptable Use Policy

Strict Acceptable Use Policy (AUP) for Shared Hosting and Email Services

This AUP defines strict rules for using our shared hosting and email services. All clients must comply with this policy. Any violation may result in immediate suspension or termination of services without warning or refund.

1. Illegal Activity: Any use of our services for illegal purposes is strictly forbidden. This includes, but is not limited to, unauthorized distribution of copyrighted material, hacking, phishing, fraud, or storing/distributing illegal content. Violators will be reported to the relevant authorities.

2. Zero Tolerance for Spam: The sending of unsolicited bulk emails, spam, or any form of email abuse is strictly prohibited. Any account found engaging in spamming will be immediately terminated, and blacklisting incidents may result in legal action.

3. Excessive Resource Consumption: Shared hosting environments are limited. Any script, process, or activity that consumes excessive server resources (CPU, RAM, bandwidth, etc.) will result in account suspension or removal without prior notice.

4. Email Abuse and Mass Mailing: Our email service is intended for normal business communication only. Mass mailing, marketing campaigns, or bulk messages are not permitted unless explicitly approved in writing. Violators will be terminated.

5. Prohibited Content: Hosting or linking to adult content, hate speech, pirated media/software, malware, scams, or any offensive or abusive material is banned. Detection will lead to instant account termination.

6. Security and Exploits: Clients must not attempt to bypass server security, exploit vulnerabilities, or engage in any form of penetration testing without express written permission. Such actions will be treated as hostile and result in service cancellation and possible legal action.

7. Account Responsibility: Clients are fully responsible for all activities under their account. Weak passwords, outdated scripts, or misconfigurations that result in abuse may still result in suspension.

8. Interference with Other Clients: Any activity that negatively impacts other clients or server operations, including unauthorized scanning or denial-of-service attacks, is prohibited and will result in immediate suspension.

9. Monitoring and Enforcement: We actively monitor servers and investigate all reports of abuse. We reserve the right to access, audit, and take immediate action on any account found in violation of this AUP without prior notice.

10. Policy Updates: This policy is subject to change without notice. Continued use of our services constitutes agreement to the latest version. Clients are responsible for reviewing this AUP periodically.

10. Cancellation Policy: Cancelation Policy

11. Email Communication and Liability: WCORS is not liable for any fraudulent activities, money laundering, or disputes resulting from email communications between parties. If an email account is compromised or used for unauthorized activities—regardless of the client’s awareness or acceptance or rejection —WCORS assumes no legal responsibility. Clients must log in to their email accounts regularly (daily or weekly), change passwords frequently, and update or remove unsecured files to maintain security. Abuse of email services is strictly prohibited; if detected, WCORS may suspend or terminate the account without notice. By using our services, clients agree to these terms as part of the Acceptable Use Policy, which forms a binding contract with WCORS.

Data Centers - No-Tolerance Style Policies

cPFence DDoS Protection and Isolation: WCORS infrastructure is protected by cPFence against DDoS attacks, (including Layer 4 defense with Anexia DDoS Guard.) also, WAF WP AutoShield® Owl AutoMySQL® Instant Malware Blocking Detect Rootkits Real-Time Protection Bot Protection IP Reputation Check MySQL Governor WP Bulk Tools

14M+	Virus signatures in our Database
390k	Blocked Abusive IPs in Our IPDB
750M	Web Attacks Blocked Last Year
7k+	Malware Blocked Last Month

Security Operations within Server: Each customer operates within a dedicated cgroup, ensuring strict resource isolation and preventing any user from accessing another’s space on shared servers. Sharing usernames and passwords is strongly discouraged and may compromise account security. cPFence leverages advanced AI-driven threat detection, real-time traffic analysis, and automated mitigation to provide industry-leading security and uptime for all hosted services. Additionally, our infrastructure benefits from Anexia's DDoS protection, which offers multi-layered filtering and real-time mitigation against volumetric and application-layer attacks, further enhancing the resilience and reliability of our network.

Strict Access Controls: WCORS prohibits any organization, institution, or illegal practice from enabling anonymous or unauthorized access to other clients’ cgroups or disk space. No client or user has access to the root account. Root access is protected by a no-password policy, making it inaccessible even if credentials are compromised or archived.

Cybersecurity and Logging: Our servers are protected by robust cybersecurity measures. Logging in as root is not permitted for any employee. Only the owner of WCORS may view logs for ticket or support purposes; no direct root access is granted to anyone else.

Prohibited Activities: The following activities are strictly forbidden:

Bulk emailing or abusing SMTP services

Hosting pornographic content, unlicensed or pirated software, or any copyrighted material without proper authorization

Operating cryptocurrency mining services (e.g. Bitcoin, Ethereum, Monero)

Hosting extremist or violent content

Running high CPU I/O load processes on shared plans (unless using dedicated or dedicated-like plans),

More than 5 or excessive cron jobs

Excessive use of PHPMail or similar mail scripts, especially with insecure configurations or repeated failed delivery attempts.